VoIP office phone systems are flexible, feature rich systems that promise high voice quality and handy features at reduced costs.
In fact, VoIP has uses way beyond the capabilities of traditional phone systems such as virtual phone numbers, forwarding faxes and voice mail to e-mail, switching from Wi-Fi to cellular network, and more.
Though VoIP technology has come a long way, some businesses are wary of replacing conventional phone systems with VoIP. They worry about substandard voice quality, call hacking, losing service during internet outages, expenses and complexity of implementation. In this article, we discuss how the advantages of VoIP services beat the potential hurdles, and how to get the most out of your VoIP system.
Why should you select VoIP phone systems?
Small business VoIP service will undoubtedly add value to your business and drastically cut telecommunication expenses. Here is how it accomplishes it:
Advancing VoIP technology
Earlier, VoIP service limited users to computer systems and not so good voice quality. Today’s standard phones (using VoIP adapters) and IP phones assure high voice clarity, freedom to travel with your VoIP phone, and various practical features. Businesses leverage existing networks for phone calls within the office, resulting in huge savings and enhanced employee productivity.
Business VoIP slashes telecommunication costs
Typical phone systems need constant administration and upkeep of costly infrastructure as per industry norms. VoIP cuts down installation and maintenance overheads by using one network for voice and data. Moving the phone with the employees that incurs a charge of about $100 per head is cut out completely by just plugging an IP phone into a new broadband network jack. For similar services, VoIP providers charge lesser too than traditional phone system vendors.
Mobility and accessibility with VoIP
VoIP keeps you connected wherever there is a high speed internet connection. You can take calls from clients and associates at the office, your home, a hotel or even a friend’s place. You don’t need to use your cell phone. A lot of VoIP systems come with a software application which can be used to make and receive calls on your laptop by plugging in a headphone and a microphone.
Straightforward VoIP configuration
Voice mails and faxes can be forwarded to your email inbox by configuring the VoIP phone system. Emails can also be recorded and delivered as voice mail. It lets you manage all your communications at one place.
Virtual phone number
You may want your business to have an area code of another region if you are targeting customers there. With VoIP, you can display a number with the desired area code to customers.
VoIP improves productivity
Studies show that productivity is impacted positively through the use of VoIP phone systems. VoIP phone system features cut down on the time wasted in managing calls. Your VoIP phone number can ring concurrently on your landline and cell phone before reaching voice mail, ensuring you always take an urgent call.
Making the most of VoIP phone systems
VoIP is a worthwhile investment. If you still have concerns about potential hurdles, these tips will help you stay on top of them.
1. Hire VoIP service vendors
Though a standard VoIP phone system can be installed effortlessly, hire a VoIP service provider for bigger implementations. Some network providers manage installation and configuration of VoIP solutions for small businesses.
2. Run a pilot project
Have a small group of people use the VoIP system and verify its usefulness to your business. Once you’re satisfied, roll it out across the business location. Retain your traditional phone system as a backup during this phase.
3. No missed calls with call forwarding
Set your VoIP phone system to forward unanswered calls to a cell phone or a landline or both. If there is a power failure, you won’t miss any calls till your backup (generator, etc.) gets going.
4. Secure your network
The only way to circumvent call hacking is to protect your network from denial-of-service attacks and digital hackers. Make it a priority to update network security and to check it thoroughly at regular intervals.
VoIP phone systems are an affordable option with all the advantages of a technologically evolved telecommunications system. Small businesses can minimize travel costs with high quality videoconferencing in real time, use VoIP integrated call center applications, and other compelling benefits of VoIP. With modern wireless phones offering seamless switching between mobile and Wi-Fi networks, VoIP users can look forward to more services at affordable costs.